Stripe Payments FAQ

This page answers common questions about using Stripe (Fiat payments) and Credits when purchasing compute or IO Credits.

You can now use Fiat (via Stripe) to purchase both Compute and IO Credits. This FAQ explains how the payment flow works using Fiat, what options are available, and how Credits are involved.

General Payment Logic

Users can pay for compute in two ways:

  • IO Credits — internal platform credits.
  • Fiat via Stripe — credit/debit cards and other Stripe-supported payment methods.

Minimum amounts:

  • Purchasing IO Credits — $1.00
  • Paying directly with Fiat — $0.50

FAQ

1. Can I use Fiat (Stripe) to pay for compute?

Yes. You can now pay for compute directly using Fiat through Stripe. Minimum amount: $0.50

If the amount paid is more than the total cost (cluster cost + provider fee) the remaining balance is added to IO Credits.

Stripe will show line items like:

  • Cluster Cost
  • Payment Provider Fee

2. Can I use Fiat to purchase IO Credits?

Yes. You can purchase IO Credits using either Crypto (USDC) or Fiat (Stripe). Minimum amount: $1.00.

Stripe payment page will show line items:

  • IO Credits Cost
  • Payment Provider Fee

After successful payment, credits are added to the user’s IO Credits balance.

3. What happens if I already have enough credits?

If your existing IO Credits balance is enough to cover the compute cost then Fiat (card) payment is disabled

A message will appear: You have sufficient credits to purchase compute. Please proceed to use them. This ensures credits are used first before showing any fiat option.

4. Can I extend my compute using Fiat?

Yes. You can extend your compute using Fiat (Stripe). It works the same as initial compute purchase. Minimum fiat amount: $0.50

Any leftover amount (after cluster cost + provider fee) is automatically added to IO Credits.


5. How are fees displayed during payment?

When paying through Stripe, you will see:

  • IO Credits Cost / Compute Cost
  • Payment Provider Fee
  • Total Amount

This breakdown makes the payment fully transparent.